Successful sales partners take this time of year to reflect on performance over the past 12 months and make plans for the next 12. This year-end checklist will help you ensure you cover all the bases to position your company for success in the year ahead.
The payments space has evolved rapidly in the past few years as consumer behaviors shifted toward the digital, forcing merchants to focus on providing competitive customer experiences to adapt. Change will continue into 2024, with these five payment trends at the forefront.
Plenty of people love getting a head start on crossing names off their holiday gift lists, but a significant fraction of consumers hold out as long as possible in hopes of finding the very best deals or they tend to procrastinate.
If your sales processes are growing stale or have noticeably slowed down, it might be time to think beyond the way you “have always done things.” Consider how building referrals earlier in your sales process can help you be more successful in selling merchant services.
Changing payment preferences are a fact of life in the merchant services business. Take the paper check. They used to be standard — but try handing one to a teenage sales clerk now. Payment changes occur over time, but what causes different types of payments to rise or fall out of favor? New technologies often spawn new payment possibilities, and providers push these into the mainstream for consumers to adopt.
In just a few days, the next Western States Acquirers Association event will be back with more content and more connections than ever. The event is planned for Nov. 1-2, at the Omni La Costa Resort & Spa in Carlsbad, California, convenient to both Los Angeles and San Diego. More than 1,400 attendees will gather at the acquiring industry’s marquee conference to learn what’s new and next in the payments space.
People want easy experiences everywhere they do business, especially when it comes to how they prefer to pay. Entrepreneurs in the business of automotive sales and repairs didn’t have many good reasons to upgrade their payments technology when onboarding was clunky, costly, and not user-friendly. But all that’s changing.
Experts believe self-service technology will be a $77 billion market by the end of the decade, and payments might be the biggest part of it. The stigma around self-service has diminished as people realize that it’s not replacing employees, but rather performing jobs that may never be filled. As of July 2023, there were 800,000 job openings in the retail industry alone.
